Shipping policy

Shipping Policy

Last updated: October 15, 2026

Shipping destinations

AIRLOOT currently serves the United States. Availability for your address is confirmed at checkout. Some locations or address types may not be supported.

Shipping charges

Available shipping options and charges are shown at checkout before payment. Free shipping applies only when explicitly displayed for your order.

Processing and delivery

Any processing, shipment or delivery estimate provided on the product page or at checkout forms part of the information for your order.

Processing time covers preparation before carrier handoff. Transit time covers transportation after shipment. Creating a shipping label does not, by itself, mean the carrier has received the package.

Delivery estimates are not guaranteed arrival dates unless expressly identified as guaranteed. This does not affect our obligations concerning shipment deadlines or non-delivery.

Where no shipment timeframe is stated, we will ship within the period required by applicable law, ordinarily within 30 days for U.S. online orders.

Shipping delays

If we cannot ship within the promised timeframe, we will notify you, provide an updated estimate, and offer the choice of consenting to the delay or cancelling for a refund.

If we cannot obtain any consent required by law, we will cancel and refund the affected unshipped items.

Fulfillment and tracking

Orders may be fulfilled through logistics partners and may ship internationally. We do not represent that every item ships from a U.S. warehouse.

When tracking is available, we will send the details using the contact information provided with your order. Carrier updates may take time to appear after handoff.

Taxes and import charges

Taxes collected by AIRLOOT are shown at checkout. If your shipment may involve import charges payable separately by you, we will disclose this before purchase.

We will not introduce undisclosed import charges as a condition of fulfilling an already accepted order.

Address changes

Please check your delivery address before payment. Contact us promptly if you notice an error. Changes may not be possible once fulfillment has progressed.

If an address error causes a shipment to be returned, we will contact you to discuss available options and any justified additional shipping costs before reshipping.

Lost or damaged shipments

If your order appears lost, arrives damaged, or is marked delivered but cannot be located, contact us at hello.airlootstore@gmail.com

We will investigate with the fulfillment partner or carrier and provide an appropriate resolution. A carrier tracking status does not automatically remove your rights concerning non-delivery.

Contact

Shipping questions: hello.airlootstore@gmail.com